Personas

Haley

Needs financial assistance to purchase textbooks and other materials that are required for classes. Needs materials to be cheaper and/or free.

She wants to be able to afford the textbooks and materials that she needs to pass her classes. She does not want to worry about paying for textbooks while she also is worrying about paying for other necessities such as food and rent.

Junior at University of Maryland
Works two part-time jobs to pay for tuition
Has taken out student loans
Commuter student

Linda

She has money in her savings to pay for additional materials, but is intrigued by the idea that she could get them for free.

Prefers physical copies of books, and is not very tech savvy. She has trouble looking at screens for long periods of time.

She wants to keep as much money in her savings as possible to help pay for her tuition/living expenses, as well as her grandchildren's college expenses, so she would like to get the textbooks and homework materials she needs for free.

70 years old
Caucasian woman
Pursuing Bachelor's degree after retirement

Fred

Tasked with selling textbooks to the students at the University of Maryland, ensuring everybody gets their textbooks.

Understands that textbooks are expensive for students and want to try to shoot for lowering textbook prices.

28 years old
Caucasian Male
Book store employee
Bachelors in Information Science